TESTIMONIALS
Don't just take our word for it. See what our clients have to say!
Since 1985, we’ve worked with thousands of investors and residents who love us and our services. We think you'll agree that TMG is the best property management company in Oregon and Washington.
Julie is the best property manager I have had in the past 5 years. Zero issues and only solutions. She goes the extra mile, and I am extremely excited to have her on my side. Highly recommend her!!!
Shodel W.
Investment Property Owner (2022)
TMG Property Management is most probably the most hardworking, most pleasant, and most caring group of property management professionals I have ever had the pleasure of working with, my experiences with their staff has been phenomenal. They kept me in mind for the right property to become available and promptly showed me the property and had me first in line to lease an incredibly beautiful, warm home! Big shout outs to Tara and Jenna for their tireless work in expediting the process for me so I could get moving quickly! If you want to work with property management who genuinely care about their current and future tenants, this is the team to work with!
Sean N.
Resident (2021)
We had some electrical issues when we first moved in and Matt and Robert both came and resolved all of our issues and repaired everything. I am very pleased with their work and I am so happy that they are here when we need them. Great job!!!
Maritza M.
Resident (2020)
I’m a new owner of investment properties. TMG has bent over backward to help me with anything I need be it understanding of budgeting, providing documentation, or help with estimating large tickets maintenance items going forward. They have experience, expertise, and are available and responsive. I’ve received that same feedback from the previous owner of my property who had been with them for years. Really nice people to boot!
Cynthia G.
Investment Property Owner (2020)
This company was very easy to work with. Every step of the way was explained and follow up was quick. Everyone that I spoke with through our application process was extremely friendly. Thank you for making moving a little less stressful!
Randi A.
Resident (2019)
The TMG Crew was super AMAZING today! My husband and I received exceptional service. From the moment we walked in the door, we were greeted immediately, given instructions on the process of finding a home on the website, and given suggestions on where to live. The whole atmosphere within the office was very professional, organized and inviting. We look forward to finding a home through TMG Property Management Services NW and continuing to receive excellent service.
Gracie W.
Resident (2019)
TMG has managed my properties for 8 years. They have done a great job. Ellen in accounting has always been very helpful and accommodating. Jim not only managed our houses, but sold them while they were rented. Their fees were reasonable and definitely worth it for me. If I find good rental properties in the future, I will have them manage without a doubt.
Hasan O.
Investment Property Owner (2019)
Since September of 2012 The Management Group has managed 60 units for my family we own at the One Lake Place condominium community located in Vancouver, WA. Over that time their dedication and professionalism helped to increase revenue well over 35% and it continues to increase. They are able to achieve such stellar results by providing superior customer service and following through with the smallest of details. Their staff has excellent understanding of budgets and financial statements. They maintain outstanding expense control while at the same time meticulously maintaining the community to the high standards set by both my family and The Management Group.
One of the best attributes of TMG is their site staffs ability to connect with residents. It starts at the moment of first contact be it a phone call, email or a drive by rental inquiry and continues building through the move in process and throughout a resident's residency. They always go the extra mile to ensure our residents are happy and well taken care of.
Needless to say we are pleased to have a management company of TMG’s caliber at the helm of our units at OLP. They represent our industry in the utmost professional manner. I wholeheartedly recommend them from both an ownership and landlord perspective.
Todd Locker, CPM, CCIM
Investment Property Owner (2017)
Who could love a property management company? Well, "love" may be a bit strong, but so far, I'm very impressed. Our apartment complex is well-managed, well-maintained, and the TMG web portal makes paying rent and tracking maintenance requests super easy. TMG, please keep up the great work at The Terrace at River Oaks and all of your other properties.
John P.
Resident (2022)
We want you to know that one of the best features of this home is you!!! You have been very kind and accommodating towards us. We really appreciate your professionalism and service.
Brad, Kathleen, and Pearl
Investment Property Owner (2021)
TMG is a great company. I've worked with them on a couple of properties. Most recently, Genny helped me with a rental property in Wilsonville. She is great to work with, detail oriented, very through and responsive. Overall, very satisfied with people at TMG.
Jasur Hanbaba
Investment Property Owner (2021)
I always appreciate working with The Management Group people. I have been working with this company, as an income property owner, since 1998 and have always had positive experiences with them.
I especially appreciate the kind and professional treatment I receive from Ellen in Accounting, and also Jorge as my manager.
Thank you everyone at TMG! It's been great for 21 years! Keep it up!
John I.
Investment Property Owner (2020)
My experience with TMG has been exemplary. Thank you.
D.M.
Investment Property Owner (2020)
If you are looking for someone to manage your property, look no further. As a retired Soldier, I have a few houses spread out across the country. I use a few different management companies and The Management Group is the best I've ever used. They call me to ask about fixing things when necessary and have reasonably priced contractors to conduct repairs, they do very good background checks to get quality renters that normally stay long term, and they actually contact me to ask if I want to raise the rent based on the market. I wish they were a nationwide franchise!
Michael G.
Investment Property Owner (2018)
This company was very easy to work with. Every step of the way was explained and follow up was quick. Everyone that I spoke with through our application process was extremely friendly. Thank you for making moving a little less stressful!
Randi A.
Resident (2019)
The TMG Crew was super AMAZING today! My husband and I received exceptional service. From the moment we walked in the door, we were greeted immediately, given instructions on the process of finding a home on the website, and given suggestions on where to live. The whole atmosphere within the office was very professional, organized and inviting. We look forward to finding a home through TMG Property Management Services NW and continuing to receive excellent service.
Gracie W.
Resident (2019)
TMG has managed my properties for 8 years. They have done a great job. Ellen in accounting has always been very helpful and accommodating. Jim not only managed our houses, but sold them while they were rented. Their fees were reasonable and definitely worth it for me. If I find good rental properties in the future, I will have them manage without a doubt.
Hasan O.
Investment Property Owner (2019)
Jorge Ferro has been my Property Manager for more than 20 years. Jorge embodies all the Customer Service the Management Group promised when I contacted them as I started out in the rental business. I always think of Jorge and myself as a team. He is honest, practical, and always keeps me informed. I am very pleased to have Jorge as my manager.
Arlys B.
Investor (2020)
I came in to pay rent this month and was floored at how lovely Joe and Erin were at the front. The girls up front have always been nice but this time I needed to put in a maintenance request after not being able to figure it out online. Joe and Erin were patient and helped me to fill out paperwork. Usually that frustrates people, and they didn't care. It's hard to find good quality customer service that feels genuine, and I'm really happy I chose TMG.
Grace L.
Resident (2022)
I started using TMG for my rentals 3 months ago and highly recommend. Michael has been fantastic as my PM. He has gotten to know my tenants and is never hesitant to engage to resolve issues or problems. We are moving forward on projects that I've always wanted to get started, but didn't. Again, I'm very happy with TMG.
Tony E.
Investment Property Owner (2021)
Very friendly and helpful. Emily and staff were very accommodating and quick in the entirety of the approval process. Five stars and highly recommended TMG!
Justin S.
Resident (2020)
TMG has been managing my unit for almost three years and I am completely satisfied by the provided services. My contact has been Julie Anderson and the words to describe Julie include knowledgeable about market conditions, as well as the care of real property, professional, caring, prompt to response, acting in the best interest of the owner, accommodating, friendly and personal. I could not ask for anything more.
Stan O.
Investment Property Owner (2019)
The HomeWorks division is great. Troy, one of their techs and craftsmen, is awesome for skills, productivity, and ease to work with!
Dan H.
Homeowner (2019)
TMG is the best! Jim specifically has helped me in between renters to maintain and keep up the rental property, as well as sold the home. He coordinated with contractors needed to get quality work done fast so that the house was ready to sell. He put the house on the market and we got a great offer within 1 day! He stays in constant communication via phone, email and text and made sure I knew what was happening and what was needed from me. We even closed more than a week early and in only about 3 weeks! I live in Texas and Jim took care of EVERYTHING! He made it so easy! I would definitely recommend TMG.
Alicia B.
Investment Property Owner (2019)
After being a home owner for 25 years. The TMG team made the rental process easy and understandable, all while providing wonderful customer service. They answered all my questions in a timely fashion and this made navigating and finding my wonderful new home a joy.
Michelle K.
Resident (2019)
I have been using TMG for about a decade now and I have been very happy with their company. The employees have always gone above and beyond to make being a landlord as stress free as humanly possible. I can not recommend them highly enough.
Jason H.
Investment Property Owner (2019)
Service is often times spoken about as something that comes automatically when payment is exchanged between two parties. Peace of mind is far more difficult to purchase let alone quantify in our society. TMG, and Kat Yang specifically, exemplify service and provided far more peace of mind than I thought possible in our fast, internet based economy. Moving is always at the top of the list for life stressors but Kat significantly reduced the level of anxiety I experienced as part of my latest move. Going above and beyond doesn't even begin to describe the help and service I received. Thank you for your help!
James
Resident (2019)
This is a great property management firm. They have helped expertly with all the issues involved in overseeing rental properties we own in the Portland area. The entire team has been great — and Genny has been especially helpful recently in dealing with a challenging situation involving tenants in arrears. Genny has been thoughtful, professional, and helpful — and she has been, 像所有的同事在TMG, exceedingly responsive to all inquiries. We cannot recommend TMG highly enough!
Michael B.
Investment Property Owner (2021)
I can't express how much this management company cares about their clients. I have had a few issues as a tenet and when I expressed issues to the person managing my property, they fixed everything as soon as they could.
I had this awful issue of not being able to get cable put in. The cable company refused to do it without proper wording. TMG's Sergio reached out to the cable company and made sure that we were all good. But unfortunately, communication between the cable technicians stopped them from being able to do the work. I was so angry I called TMG to blame them for all my problems. I wasn't polite. I was aggressive and frustrated. I was not treated with aggression back like many other property management companies may have. I was treated with empathy. And with answers and solutions.
I can say with 100% confidence that if you have issues and communicate them clearly to any of the people within this company, they will figure it out for you. They will do whatever they can from their office. If you call and are not satisfied with the issue, just call again. These people are there to help you. Explain the situation, be patient. Shout out to Megan who managed every issue I had. Employees like her are why I continue to rent through them.
I had this awful issue of not being able to get cable put in. The cable company refused to do it without proper wording. TMG's Sergio reached out to the cable company and made sure that we were all good. But unfortunately, communication between the cable technicians stopped them from being able to do the work. I was so angry I called TMG to blame them for all my problems. I wasn't polite. I was aggressive and frustrated. I was not treated with aggression back like many other property management companies may have. I was treated with empathy. And with answers and solutions.
I can say with 100% confidence that if you have issues and communicate them clearly to any of the people within this company, they will figure it out for you. They will do whatever they can from their office. If you call and are not satisfied with the issue, just call again. These people are there to help you. Explain the situation, be patient. Shout out to Megan who managed every issue I had. Employees like her are why I continue to rent through them.
Dan G.
Resident (2020)
Jim Parker has set a very high standard of customer service for other realtor professionals to work towards. I have bought and sold homes throughout the country dealing with dozens of realtors and have never experienced the high level of service, communication, and professionalism that Jim demonstrates working with his colleagues and customer. There were a lot of moving parts for my recent property transaction and Jim flawlessly helped me navigate through every aspect of the transaction. Outstanding job and thanks again.
Scott B.
Investment Property Owner (2020)
I have been using The Management Group since 2005 to manage a rental that I purchased as an investment. They have done an excellent job of managing it. I have decided to sell this house and was completely amazed at the wonderful condition that it was in after being rented to at least 5 or 6 different families in the last 14 years. It was only vacant for a few weeks every time a tenant vacated it. Jim Parker was my manager for at least half of the time and did a great job and was very responsive to my needs. My most recent manager for the last 5 or 6 years was Julie Anderson and I was extremely happy with her work ethic and her willingness to help. She was always very friendly and responded very quickly to my needs. She was a delight to work with!
Lori P.
Investment Property Owner (2019)
I have been a client of TMG for about 6 years now. They have managed properties for me in Washington and now in Oregon. Our property manager has been outstanding. We were going in nine different directions with trying to get a property ready for rent; I was traveling for work, had a vacation planned and were moving into a new home ourselves. Our contact, Michelle, was extremely professional, patient and responsive every step of the way. As busy as we are, we appreciate those qualities. It is nice knowing our property is being managed by a professional that I trust. Impressive job and thank you, Michelle!
Kellie K.
Investment Property Owner (2019)
I moved into one of TMG's properties, The Terrace at River Oaks, last week, and I continue to be impressed by the entire management and staff of this facility. I have been both a property owner and renter my entire life and I've never experienced the level of perfection and service I've found at The Terrace. Boy am I fortunate to be here.
Joni B.
Resident (2019)